Pookie Bakes

We are based in B23 Erdington, birmingham. Full address details will be provided in the order confirmation email, after every purchase.

At this time, we do not offer delivery services. However, we are actively working on making this available in the near future

While we take great care in preparing our baked goods, please note that we are not equipped to fully accommodate food allergies at this time. Our products are made in a shared kitchen where allergens such as nuts, dairy, gluten, and eggs are present. We encourage customers with allergies to proceed with caution and contact us if they have any specific questions about ingredients. Your safety and satisfaction are important to us, and we hope to expand our offerings in the future.

Due to the nature of our products being freshly baked and custom-made on the day of pick-up, we do not offer shipping. All orders are available for local pick-up only.

All baked goods stay fresh in the fridge for up to 48 hours .

Due to the nature of our products being custom-made, freshly baked, and decorated on the day of pick-up, orders cannot be cancelled once placed. However, we understand that situations may change, and we're here to help.

If you need to make any adjustments to your order, such as rescheduling your pick-up date or amending your order, please contact us directly as soon as possible. We will do our best to accommodate your needs and find a suitable solution.

Your satisfaction is important to us, and we are happy to assist you with any concerns or changes.